DPS Roofing ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect when you visit our website, request a quote, or use our services, how we use that information, and the choices and rights available to you. We only collect what we need to provide a good service, and we never sell your details to third parties. If you have any questions about how your data is handled, you can contact us directly using the details on this website, and we'll be happy to help.
When you request a quote, fill in a contact form, or get in touch by phone, email, or WhatsApp, we may collect your name, phone number, email address, and property address so we can understand your job and provide an accurate quote. If you go ahead with work, we may also collect basic details relevant to scheduling and carrying out the job, such as your preferred contact times and any specific access instructions for your property. We only ask for the information we genuinely need, and we don't collect any data beyond what's necessary to deliver our roofing and related services to you.
We use your information solely to respond to your enquiry, provide a quote, schedule and carry out any work you approve, and keep you updated on the progress of your project. This may include contacting you by phone, email, or text message regarding appointments, quotes, or follow-up questions. We do not sell, rent, or share your personal information with third parties for marketing purposes, and we only pass on details where necessary to complete the job, such as to a supplier for materials. Your information is used strictly for the purpose it was provided.
We take reasonable technical and organisational steps to protect your personal information from unauthorized access, alteration, disclosure, or loss. This includes limiting who within our team can access your details and only retaining information for as long as it's needed to provide our services or meet our legal obligations. While no method of storage or transmission is completely secure, we work to keep your data safe and will act promptly to address any security concerns that arise. If you believe your information has been compromised, please contact us straight away.
Under GDPR, you have the right to access the personal data we hold about you, request that it be corrected if it's inaccurate, or ask us to delete it where there's no longer a valid reason for us to keep it. You can also ask us to restrict how we use your data or object to certain types of processing. To exercise any of these rights, simply contact us using the details on this website, and we'll respond to your request as quickly as possible, in line with our obligations under data protection law.
Tell us what is going on and we will give you a call straight away.